Shipping policy

Shipping Policy

Last Updated: August 20, 2026

Thank you for shopping with [Store Name]. We work hard to process and ship your orders as quickly as possible. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

Please note that these are estimates and are not guaranteed delivery dates. Delays may occur due to weather, carrier issues, holidays, or other circumstances outside of our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, order size, weight, and selected shipping method.

[Optional: We offer free standard shipping on orders over $___ within the United States.]

Shipping Locations

We currently ship to [United States only / United States and selected international destinations].

International customers may be responsible for customs duties, taxes, or other fees imposed by their country. These charges are not included in the purchase price unless otherwise stated.

Tracking Your Order

Once your order has shipped, you will receive tracking information by email or text, depending on the contact information provided at checkout.

Please allow up to 48 hours for tracking information to update after your shipping confirmation is sent.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at [briannaparker819@gmail.com]. We will do our best to update the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and your local carrier first.

If your package appears to be lost or significantly delayed, contact us at [briannaparker819@gmail.com], and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within [7 days] of delivery and provide your order number along with photos of the damaged package and items.

We will review the issue and work with you toward an appropriate resolution.

Contact Us

If you have questions about shipping or your order, please contact:

Veloura
Email: briannaparker819@gmail.com

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page.